Shipping policy

We deliver to England, Scotland and Wales. All orders are dispatched from our premises and delivered by a third-party courier.

Processing Time

Orders are typically processed within 1–2 business days of payment being confirmed.

Delivery Times

Standard delivery usually takes 3–5 business days after dispatch. These times are estimates and may vary during busy periods.

Shipping Costs

Shipping costs are calculated at checkout based on your order and location.

Order Tracking

Where available, tracking information will be sent to you via email once your order has been dispatched.

Issues with Delivery

If your order hasn't arrived within the expected timeframe, please contact us at hello@keosmart.com and we'll look into it for you.